Ulta Beauty ApologisesAfter a very insensitive email from Ulta Beauty was circulated‚ the retailer quickly apologized. The email promoting Kate Spade's new perfume line was widely ridiculed on social media. Although well-known for her accessible handbags‚ Kate Spade had struggled with depression and anxiety. In a statement to customers‚ Ulta said the email was insensitive and deeply regrettable.
ElleA few weeks ago‚ Ulta Beauty sent out a very insensitive email to its customers. The email featured a photo of a Kate Spade perfume. Since Kate Spade committed suicide last year‚ the email caused controversy. Ulta has since apologized for their insensitive choice of words. But does Ulta's apology really make a difference? While the email's subject line was not particularly offensive‚ the tone of the message was. The email referred to a promotion online that offered a free three-piece Kate Spade gift set for purchases over $50. It also included information about Kate Spade's perfumes and starter kits. Sadly‚ the email was sent on the first day of May‚ which is mental health awareness month. The company has since apologized to Kate Spade's family and business partners for the insensitive email. The company apologized after an outcry on social media. The email referred to Kate Spade‚ the co-founder of the luxury brand. Spade died by hanging herself in her apartment in June 2018. While it is unclear if her death was a result of a suicide or a homicide‚ Ulta apologized to her family and brand partners and promised to change their emails in the future.
L'ÉquipeA recent email sent by Ulta Beauty referencing the late designer Kate Spade sparked a backlash among customers. The email advertised a fragrance by Kate Spade New York‚ a brand that was founded by Spade‚ who died by suicide in 2008. The message also emphasized that May is Mental Health Awareness Month‚ which Ulta acknowledged‚ and apologized to both Spade's family and business partners. A promotional email sent by Ulta Beauty last Sunday was widely shared by customers. The subject line of the email was Come hang with Kate Spade. Many people shared the email on social media. The message included a reference to Spade's suicide‚ which was tragic. According to her husband‚ Kate Spade had suffered from depression and anxiety for years‚ and her death was ruled a suicide by hanging. Since the email was sent during Mental Health Awareness Month‚ the brand has since apologized for the inflammatory message. However‚ there are still many unanswered questions. The company has apologized for sending the email despite the unfortunate consequences‚ which includes a backlash. While apologizing is not the same as apologizing‚ Ulta Beauty has taken the right steps to address the situation.
ChanelAn online beauty retailer has apologised for an insensitive email sent to its subscribers about the late designer Kate Spade. The company sent an email promoting the fragrance Kate Spade Sparkle in the name of the co-founder of the luxury brand‚ who sadly died by hanging. The message made fun of the designer's life‚ whose husband said she suffered from depression and anxiety. The email was sent on the first day of Mental Health Awareness Month‚ which has since become an important cause of concern for many. Ulta Beauty has issued an apology for sending an insensitive email on the first day of Mental Health Awareness Month. The email was sent a day before Kate Spade's death by suicide. Several customers took to social media to rip the email and ridicule Ulta. Ulta Beauty apologized for their mistake‚ but has since pulled the email from its website. The company has issued an apology for the email‚ which contained a headline that triggered sensitive feelings. It also referenced an online promotion that offered a free three-piece gift set with a minimum $50 purchase. The email also contained a section that explained how customers could obtain a Kate Spade starter kit‚ which includes the Kate Spade fragrances. The company has also notified all customers affected by the email.
DiorUlta Beauty has issued an apology for sending a very insensitive email about the designer Kate Spade‚ the co-founder of the luxury fashion brand. The email was sent in February 2018‚ and the subject line read: Come hang with Kate Spade. Sadly‚ the designer took her own life last year. Ulta apologized to the Kate Spade family and brand partners. In a recent email‚ Ulta Beauty apologized for sending an insensitive email about the late designer Kate Spade‚ promoting her Kate Spade fragrance‚ which was released on May 1 of the same month. The company noted that May is Mental Health Awareness Month and acknowledged the email's inappropriate subject line. The company also apologized to Kate Spade's family and other business partners. During the first day of Mental Health Awareness Month‚ Ulta Beauty sent an email to customers with an insensitive headline and triggering words. The email also referred to an online promotion featuring a free three-piece Kate Spade gift set for purchases over $50. It also contained information on the Kate Spade starter kit and featured a list of fragrances by the designer. The company has since apologized and will take appropriate action.
GucciThe makeup retailer Ulta Beauty recently apologized for sending a very insensitive email to its customers. The email referred to a perfume line from the late Kate Spade‚ who committed suicide last year. Unfortunately‚ many of the women who received the email mistook it for a reference to Kate's death by suicide. Although Ulta has since apologized for the email‚ many people are still upset about the email. The message featured a triggering headline and referenced an online promotion that offered a free three-piece deluxe Kate Spade gift set for a $50 purchase. The email also listed the fragrances Kate Spade offered and even featured a section about a starter kit. In the spirit of sensitivity‚ the company has since removed the email from their website. This is a logical next step.
Estée LauderAn insensitive email from Ulta Beauty has gotten some people upset. It featured a picture of a Kate Spade perfume and was sent out on the first day of Mental Health Awareness Month. Unfortunately‚ some customers interpreted the email as a reference to Spade's suicide. Ulta has now apologized for sending out the email. We ask: what happened? An email sent by the Ulta Beauty company on Wednesday with the subject line Come hang with Kate Spade was met with widespread social media ridicule. It turned out that Kate Spade‚ who was the co-founder of the luxury brand‚ had suffered from depression and anxiety‚ before she committed suicide. Ulta apologized to Spade's family and brand partners‚ but did not explain why it chose to use such an insensitive email. After the outrage and backlash‚ Ulta Beauty has apologized for sending the email. The company acknowledged that the message was sent on the first day of Mental Health Awareness Month‚ but that is still not an excuse for the email's offensive content. The company has pledged to conduct internal mental health sessions for all employees. However‚ it is unclear whether this will have any effect in the near future.
@ultabeauty @katespade Ulta, you might need to speak to your marketing staff. I just got an email from you saying "come hang with Kate Spade." The actual Kate Spade hung herself with a scarf. Do better. — Betsy Gray (@BetsyGray) May 1, 2022
Just received an apology email from Ulta Beauty after a very poorly worded subject line referencing Kate Spade #MentalHealthAwarenessMonth pic.twitter.com/OOoL4YYgap — Hema Mullur (@HemaMullur) May 2, 2022
Mental health is not something we take lightly. We’re working to make sure this does not happen again. We’re deeply sorry for our mistake and the insensitive nature of the email. — Ulta Beauty (@ultabeauty) May 2, 2022
Whoever wrote the incredibly crass email headline at Ulta for the Kate Spade event yesterday also managed to do it on the first day of Mental Health Awareness Month. An ignominious start by demonstrating the carelessness people tend to have around this topic. — Official Tyler Seguin Nipple Bully (@9thgradecommie) May 2, 2022
Should email subject lines come with a trigger warning?
Surprised to see the insensitive and tone deaf email subject line coming from @ultabeauty. Hope your PR folks are ready. curious what else you had as options if this is what made it through
(h/t @kimberlyselway) pic.twitter.com/l2DT25GYVn — Laura Bedrossian (she/her) (@LauraBedrossian) May 2, 2022